Help with this error please!
#1
Hi I need help, the open beta is active now, right? I already downloaded game and was trying to create my character but I keep getting this pic error Click Here I dont understand Japanese but I guess must be something about disconnection because everytime I click ok, game close. I'm using vpn with Japan IP so im not sure what to do, but I remember I was getting that same error when I was playing on the stress test, sometimes when trying to create a character and sometimes when playing the game at random times. Can someone help me fix it? thanks in advance!
Reply
#2
Yeah, same here :/
Reply
#3
It says that it can't create a stable connection to the server. If possible, can you say what VPN are you using.
Do NOT PM me for game related questions! Use Discord Chat or Forums for Support.
Reply
#4
(03-30-2016, 04:20 AM)Casey Wrote: It says that it can't create a stable connection to the server. If possible, can you say what VPN are you using.

its the softether VPN, maybe I should switch to a different one then?
Reply
#5
(03-30-2016, 04:41 AM)redwonderland Wrote:
(03-30-2016, 04:20 AM)Casey Wrote: It says that it can't create a stable connection to the server. If possible, can you say what VPN are you using.

its the softether VPN, maybe I should switch to a different one then?

You can try connecting to a different server and see if you can get a stable connection.Make sure you disable the VPN right after the XIGN picture of Stella disappears.
Do NOT PM me for game related questions! Use Discord Chat or Forums for Support.
Reply
#6
(03-30-2016, 04:47 AM)Casey Wrote:
(03-30-2016, 04:41 AM)redwonderland Wrote:
(03-30-2016, 04:20 AM)Casey Wrote: It says that it can't create a stable connection to the server. If possible, can you say what VPN are you using.

its the softether VPN, maybe I should switch to a different one then?

You can try connecting to a different server and see if you can get a stable connection.Make sure you disable the VPN right after the XIGN picture of Stella disappears.

That worked! Thanks a lot!
Reply
#7
No problem, locking thread.
Do NOT PM me for game related questions! Use Discord Chat or Forums for Support.
Reply


Soul Worker Information
Stamina Reset: 10 AM JST
» Other Timezones: 6PM PDT | 9PM EDT

Major Updates
» Character Rebalance
» Cultivation System
» Golden Citadel

Latest Patch Notes
» Patch Notes 6/15

Latest Trailer
» Animation Short 5

Latest Events
» View All Events

Chat with Soul Worker HQ


 Full Chat

Users browsing this thread:
1 Guest(s)

Share Thread
Facebook   Twitter

Thread Tools
 Subscribe to this thread
 View a Printable Version
 Send thread to a friend

Advertisements