SW-JP Service Transfer
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SOULWORKER JP SERVICE TRANSFER
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◆ ◆ SoulWorker JP Service Transfer ◆ ◆
 
Overview
On September 27, 2017, the game service will be transferred from NHN Hangame Co., Ltd. (hereinafter, NHN Hangame) to WeMade Online Co., Ltd. (hereinafter, WeMade Online).
 
NHN Hangame Channeling service will also start in addition to the management transfer.
 
For existing players that have been using NHN Hangame to play the game, by using the simple process stated above (channeling service), you will still be able to access the game from NHN Hangame.
 
Schedule of Management Transfer
          Service Transfer Maintenance: September 25, 2017 (Monday)
          WeMade Online Service start: September 27, 2017 (Wednesday)
          NHN Hangame Channeling Service start: September 27, 2017 (Wednesday)
 
Service Transfer Maintenance
          Service Transfer Maintenance will start on Monday, September 25, and will launch officially by WeMade Online and NHN Hangame’s Channeling Service once Transfer Maintenance ends on Wednesday, September 27.
 
Regarding Data Transfer on this Management Transfer (Transfer Agreement)
          At the end of the Service Transfer Maintenance, the agreement procedure for the service management transfer will begin.
 
          If you are an existing player, by accepting the transfer agreement, your current game data will be transferred and you will still be able to continue playing the game using NHN Hangame’s Channeling Service.
 
Data Transfer (Transfer Agreement) Procedures
          A screen regarding the agreement procedure for the service management transfer will be automatically displayed upon pressing the Game Start button at the Channeling Members Site which will open at the end of the Service Transfer Maintenance.
 
          Once you’ve agreed for the transfer, the agreement screen will no longer appear. Detailed procedures will be provided on transfer date.

Data Transfer (Transfer Agreement) Receipt Period
          Transfer Agreement is scheduled until September 27, 2018 (Thursday), one year after the end of the Service Transfer Maintenance.
 
Regarding Game Client currently in use
          It will be unnecessary to re-install the game client even after the service transfer.
 
Soul Coin Balance Refund
          You will no longer be able to use your current 「Soul Coins」 once Transfer Maintenance starts. The 「Soul Coins」 that are not used will be refunded with 「Hancoin Gift Certificate」.
 
Members Site
          The existing members site will close on the transfer date, and a new members site will open for the channeling service.
 
          In addition, aside from the termination of the existing members site, notices from the management team as well as entries from the players will not be carried over.
 
Net Café Service
          Net Café Service will be terminated on September 25, Monday (once Transfer Maintenance starts).

Future Inquiries
          At the end of the Service Transfer Maintenance, all in-game inquiries (item recovery, compensation, etc.) will be handled by WeMade Online’s own inquiry form.
 
          For inquiries regarding Hancoin settlement as well as Hangame account, you may still continue using NHN Hangame’s inquiry form.
 
Message from LIONGAMES
Quote:For those Japanese users who continuously patronized 「SoulWorker」, thank you very much.
 
Japan is like the birthplace where the world’s first 「SoulWorker」 service started, and is also the most important country of 「SoulWorker」.
 
Hereinafter, we will establish a close partnership together with WeMade Online to be able to provide better services and make the game more enjoyable.
 
Likewise, as gratitude to all the Japanese users who love 「SoulWorker」, LIONGAMES will provide its utmost effort to release new contents faster.
 
In addition, LIONGAMES will proactively consider every user’s opinions and continue to develop more interesting contents.
 
We look forward to your continued patronage for 「SoulWorker」.

Message from WeMade Online
Quote:Everyone who are currently playing the game may be feeling a bit worried due to the management transfer of 「SoulWorker」
 
Nevertheless, please rest assured that we will preserve the concept of 「SoulWorker」 as it originally were, and that the game contents will not change significantly for this time’s transfer.
 
We will provide a proper environment to ensure that all users won’t feel uneasy and will be able to have a smooth gameplay even after the transfer.
 
In addition, we will closely cooperate with the developer, LIONGAMES, as well as with NHN Hangame’s Channeling service, in making 「SoulWorker」 more enjoyable than ever.


Notes
     ※ A separate notice will be provided regarding the detailed schedule.
     ※ A separate notice will be provided in case the transfer schedule changes due to work progress.
     ※ Please note that your data will not be transferred and will be required to make a new account if you chose not to agree to the management transfer.
     ※ A separate notice will be provided in case some details may change regarding the transfer agreement and data transfer specifications.
     ※ The「Hancoin Gift Certificate」 which will be distributed as refund for the unused 「Soul Coins」 will expire immediately after six months from the last login date.
 
 
Ref: http://soulworker.hangame.co.jp/communit...=SW_NOTICE
 
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SWHQ Discord: https://discordapp.com/invite/Ac45nS5
FAQ: https://goo.gl/XScBVr

We highly encourage everyone to join our SoulWorker HQ Discord.
Most english players use that to interact with each other and share their game experiences, as well as to disseminate events, updates, etc.

IGN: 朝顔
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