Stuck in game
#1
Hi there,
I'v been playing sw jp for 3 days and this problem is new to me .. i was playing nothing was worng and then got dc .. when i tried to login back i choose my char click START GAME and enter my pin .. then nothing happens i don't get into a loading screen to enter the game.. i tried another acc it worked normally .. i tried creating new char in my acc and it worked as well at the same acc .. but when i try to enter with my main nothing happenes and i don't enter please tell me any solve for that it's been more than 3 hours already i can't get into my main.
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#2
Hello, good day.

The game is currently experiencing some weird technical (server) issues.

Management team has already released an official statement about this. They are very much aware of such issues and are currently investigating the cause/s. Until a permanent solution is found, they will be closely monitoring the situation 24 hours a day, and will take restorative actions whenever these problems occur.

I guess we will just have to wait for their official statement once they have found a fix. And lastly, the Management team reassured the players that they will provide sufficient compensation once the problem/s are fixed.

Hope this clarifies things.
 

ALSO, please create a thread only on the appropriate forum section, like the Soul Worker JP Archive - Help & Support in your case.

Thank you.
SWHQ Discord: https://discordapp.com/invite/Ac45nS5
FAQ: https://goo.gl/XScBVr

We highly encourage everyone to join our SoulWorker HQ Discord.
Most english players use that to interact with each other and share their game experiences, as well as to disseminate events, updates, etc.

IGN: 朝顔
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